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Nock Deighton (1831) Ltd are committed to protecting your personal data and respecting your privacy. This privacy notice will inform you as to how we look after your personal data when you visit our website, www.nockdeighton.co.uk (our site), regardless of where you visit it from, and tell you about your privacy rights and how the law protects you.
When we use your personal data we are regulated under the General Data Protection Regulation (GDPR) which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal data for the purposes of the GDPR. Our use of your personal data is subject to your instructions, the GDPR, other relevant UK and EU legislation and our professional duty of confidentiality.
We understand the importance of providing relevant information to all of our customers who request it and therefore ensure the following are adhered to:
We do not sell data to other parties or companies.
This privacy notice aims to give you information on how Nock Deighton collects and processes your personal data through your use of our site, including any data you may provide through our site when you fill in forms or purchase a service.
Our site is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice so that you are fully aware of how and why we are using your data.
The Property Ombudsman’s Codes of Practice, both for Sales and Lettings Agents, require the maintenance of clear and full written records of transactions for a minimum period of 6 years.
All staff have a right to process data but only for appropriate purposes. For example, staff should not send available properties to rent to those individuals looking to buy.
This depends. Data may be processed regularly for those seeking advice, industry information or looking a property to buy/rent.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third-parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The GDPR provides the following rights for individuals:
Under the GDPR, individuals will have the right to obtain:
Where we are instructed to help sell, rent, manage, value or survey a property we have a lawful bases to process data. It is also deemed necessary regarding those who request our services to assist in finding property to buy or rent.
We also have a legal obligation to process data:
No assumptions will be made with regards to the processing of an individual’s data.
Where necessary, please direct any enquiries regarding privacy and data to our Data Protection Officer:
Data Protection Officer
7 Pearson Road
Any party looking to make a complaint will be provided with the company’s Complaints Handling Procedure.
Where parties have made a formal complaint regarding their data and are not satisfied with the final outcome of an investigation, they should contact the Information Commissioner’s Office.